Privacy Policy

Privacy Policy for The Referralist

Last updated: December 30th, 2025

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The Referralist LLC (“we,” “us,” or “our”) operates the website https://www.thereferralist.com and provides senior housing placement, long‑term care guidance, dementia education, and related referral services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our Services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the website and Services.

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Information we collect

We may collect the following types of information:

• Contact details, such as name, email address, phone number, and mailing address.

• Referral‑related information you choose to provide (for example, health and support needs, housing preferences, service needs, professional details, or notes in inquiry forms).

• Professional information if you contact us as a social worker, case manager, hospital or rehab staff, or other professional.

• Usage data, such as IP address, browser type, device identifiers, pages visited, time and date of visits, and other diagnostic data.

• Cookies and similar technologies, such as web beacons and tracking pixels used to analyze use of our website and improve our Services.

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If you submit information about other individuals (for example, a family member, client, or patient as part of a referral), you are responsible for ensuring you have the authority to provide that information.

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How we use information

We may use the information we collect for purposes including:

• Providing, operating, and improving our website and Services.

• Assessing needs and facilitating housing and care referrals, including communicating with you and potential providers.

• Responding to inquiries, providing customer support, and sending administrative information.

• Sending you marketing or informational communications about housing, long‑term care, and dementia education (you may opt out at any time as described below).

• Analyzing usage and trends to enhance user experience and the security of our systems.

• Complying with legal obligations and enforcing our Terms and Conditions.

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Legal bases (where applicable)

Where required by law (such as in certain U.S. states or other jurisdictions), we process personal information based on one or more of the following legal bases: consent, performance of a contract, compliance with a legal obligation, and our legitimate interests, such as improving our Services and protecting against misuse.

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How we share information

We may share information with:

• Service providers and vendors who perform services on our behalf (for example, hosting, analytics, email delivery, or payment processing).

• Housing and care providers, and other professional partners, when reasonably necessary to provide the Services you request or to connect you with potential options.

• Advisors such as lawyers, accountants, and insurers, where necessary for business and legal purposes.

• Authorities or other parties when required by law, legal process, or to protect our rights, privacy, safety, or property, or that of others.

• Successors or affiliates in connection with any merger, sale, or transfer of business assets, subject to appropriate confidentiality protections.

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We do not sell personal information in the traditional sense of “selling” consumer data for money. If applicable privacy laws treat certain sharing as a “sale,” we will comply with those laws and provide required rights and disclosures.

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Cookies and tracking technologies

We use cookies and similar tracking technologies to operate and improve our website, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings, but disabling cookies may affect certain features.

 

Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, tax, accounting, or legal requirements).

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Data security

We use reasonable physical, technical, and administrative safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

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Your rights and choices

Depending on where you live, you may have rights regarding your personal information, such as:

• Accessing, correcting, or updating your information.

• Requesting deletion of your information.

• Objecting to or restricting certain processing.

• Opting out of certain sharing that may be considered a “sale” under applicable law.

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If you are a resident of Georgia, you may also have specific rights related to the security and handling of your personal information under Georgia law. To exercise any rights available to you, or to update your preferences, contact us using the details below. We may need to verify your identity before responding to your request.

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You may opt out of marketing emails by using the unsubscribe link in those emails. Even if you opt out, we may still send you non‑marketing messages such as service or legal notices.

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Children’s privacy

Our website and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it as required by law.

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Third‑party links

Our website may contain links to third‑party sites or services that we do not operate or control. This Privacy Policy does not apply to those sites, and we are not responsible for their content, policies, or practices.

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International users

If you access the website from outside the United States, you understand that your information may be processed and stored in the United States or other countries, which may have different data protection laws than your country of residence.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when it was most recently revised. Your continued use of the website after any changes means you accept the updated Privacy Policy.

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Contact us

If you have questions about this Privacy Policy or our privacy practices, contact:

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The Referralist LLC
Email: info@thereferralist.com
Mailing address: 8735 Dunwoody Pl, STE R, Atlanta, Georgia 30050, USA